MegaSend brings WhatsApp Business, Instagram DM, and AI-powered voice calls into a single command center. Automate replies with a visual flow builder, launch campaigns at scale, and let AI handle the calls you can't take.
Sarah Cohen
Hey, is the order shipped yet?
@david_ig
Saw your reel — interested!
+972-50-···-2841
Voice call · handled by AI · 1:24
AI suggestion
Customer is asking about order #4821. Reply with tracking link?
Built for any business that talks to customers
A simple framework that takes a stranger from a comment, a tap, or a call — to a paying customer who comes back.
Turn every comment, ad click, story reply, and missed call into a real conversation — automatically, the moment it happens.
Reply with the right answer in seconds — using saved replies, AI suggestions, or a fully automated flow that never sleeps.
Move conversations toward checkout with templates, campaigns, and a Shopify-aware AI that knows your catalog inside out.
Three native channels, one unified workflow. Add more without rebuilding your automations.
Connect unlimited WhatsApp Business numbers via the official Meta Cloud API. Send templates, media, and interactive messages at scale — fully compliant.
Auto-reply to comments, welcome new followers, and trigger DMs from story replies. Run engagement loops the way ManyChat does — only smarter.
Let a real-time AI voice agent answer your WhatsApp Business calls in 50+ languages. Pay per second. Handoff to a human anytime.
More channels coming — Telegram, SMS, and a public webhooks API.
Three deep tools that do most of the heavy lifting — backed by a full workbench underneath.
WhatsApp, Instagram, and call transcripts all flow into the same inbox — searchable, assignable, and synced live across your team. Customer context (orders, tags, history) sits in a sidebar so agents reply with confidence.
Last order
#4821
Out for delivery
LTV
$284
12 orders
Branching flows with triggers, conditions, AI replies, API calls, and contact updates. Test in a sandbox, ship to production with one click — the same builder powers WhatsApp and Instagram automations.
New WhatsApp message
with Shopify lookup
Tracking link
When the line rings and your team isn't around, a real-time AI voice agent answers in the customer's language, looks up their order in Shopify, and either resolves the call or hands off cleanly to a human.
AI Assistant · Avi
● On the line
Languages
50+
Uptime
24/7
Billing
/sec
Every surface you need to run a real conversation business.
Schedule blasts, segment from CSV or Google Sheets, and watch real-time delivery with built-in A/B testing.
Suggested replies, auto-summaries, and a sandbox for prompts. Plug in Shopify for live order lookups in any chat.
Conversation volume, template performance, response times, and campaign ROI — all in interactive ECharts.
Invite agents with role-based access, route conversations, and lock billing or API tokens by permission.
Manage approved templates with variables, plus a centralised library for images, video, audio, and docs up to 100MB.
Pull customer orders, products, and inventory into the chat sidebar — and into the AI's toolset for instant answers.
Generate trackable WhatsApp links and QR codes for ads, packaging, storefronts, and email — with attribution baked in.
Long-lived API tokens with scoped permissions. Send messages, sync contacts, and trigger flows from your own backend.
After hours, weekends, peak season — a real-time AI voice agent picks up, holds a natural conversation in 50+ languages, and only escalates when it really needs to.
Start free, upgrade only when you need more volume. Cancel any time — your data is always yours.
For solo founders testing WhatsApp marketing.
For growing teams running campaigns and automations.
For high-volume operators who need everything.
All plans include unlimited contacts, real-time sync, and the Hebrew + English interface.
Right now: WhatsApp Business via the official Meta Cloud API, Instagram DM (comments, follows, story replies, ice breakers), and AI-powered voice calls. Telegram, SMS, and a public webhooks API are on the roadmap — and because every channel feeds the same inbox and flow builder, adding a new one will not break what you've already built.
We're a Meta Business Partner that runs on the public Cloud and Graph APIs — no shadow integrations. We also ship two things they don't: real-time AI voice for incoming WhatsApp calls (with Shopify tools), and a Hebrew-first interface with full RTL support. The visual flow builder, unified inbox, and campaigns sit at parity or better.
No. Connect your WhatsApp Business number through the embedded Meta signup, link Instagram with one OAuth click, and you're live. The flow builder is drag-and-drop, templates have inline parameter validation, and the AI assistant comes with a sandbox so you can test prompts before going live.
Yes — when you use approved message templates and respect the 24-hour customer service window, which the Cloud API enforces. MegaSend handles template approval flows, opt-in/opt-out tracking, and stops sends automatically when the policy window closes. We never use the personal WhatsApp app.
Per-second billing on top of your subscription. There's no minute rounding and no minimum monthly commitment for voice itself — you pay only for the seconds the AI actually spends on the line. You can cap monthly spend, set business-hours-only routing, and hand off to a human at any point.
Yes — invite unlimited agents on Growth and Pro, assign role-based permissions (owner vs agent), and route conversations between teammates. Sensitive surfaces like billing, API tokens, team management, and phone-number rentals are owner-only by default.
Move every customer message — WhatsApp, Instagram, voice — into one premium platform built for the way modern teams actually work.
No credit card required · Cancel any time
