Terms of Service - MegaSend
Effective Date: June 20, 2025
These Terms of Service ("Agreement") are a legal agreement between you ("Customer", "you", or "your") and Weblix Global Technologies LLC ("Weblix", "we", "us", or "our") governing your use of the MegaSend platform ("Service"). By registering, accessing, or using our Service, you accept and agree to be bound by this Agreement.
By registering for an account or accessing any part of the MegaSend platform, you affirm that you have read, understood, and agreed to be legally bound by these Terms of Service. If you are using the Service on behalf of a business entity, you represent that you have the authority to bind that entity to these terms. If you do not agree with any part of this Agreement, you must not use the Service.
Weblix reserves the right, at its sole discretion, to suspend or terminate any account without prior notice if a user is found to be in violation of these Terms. We may also remove content or restrict access that we deem, in our sole discretion, to be unlawful, harmful, offensive, threatening, libelous, defamatory, obscene, or in violation of any applicable law or regulation.
Weblix may decline to offer the Service to any individual or entity at any time for any reason, without obligation to provide justification.
By accessing or using any part of the MegaSend platform - including the website, APIs, dashboards, or communication tools - you confirm that you have read, understood, and agreed to these Terms of Service. If you do not accept these terms in full, you must discontinue use of the platform immediately. You further represent that you are legally permitted to enter into this Agreement, and if you are acting on behalf of an organization, that you are fully authorized to bind that entity to this Agreement.
1. Definitions
- Customer: A company or individual who subscribes to or uses the MegaSend platform.
- Official WhatsApp Service: Messaging functionality provided via Meta's WhatsApp Business Cloud API.
- Content: Any messages, data, files, templates, contacts, or information sent or received via the Service.
- Administrative User: Any user with administrative access to manage the Customer's account.
2. Provision of Services
Weblix provides access to the MegaSend platform, which allows customers to send, receive, and manage WhatsApp messages through:
- An official WhatsApp Cloud API-based interface
- Broadcasting tools, automation workflows, webhook integration
- Contact management, analytics, template management, and full API access
You are responsible for obtaining any required API keys, approvals, or business verifications for use of third-party services, including WhatsApp.
3. Eligibility & Account Creation
By creating an account, you represent and warrant that:
- You have authority to bind your company to these terms
- All information you provide is truthful and complete
- You will maintain confidentiality of login credentials
- You will notify Weblix immediately of unauthorized account usage
4. Acceptable Use Policy
You agree not to use the Service to:
- Violate any local or international law
- Send spam, scam, hate speech, or misleading content
- Transmit viruses or harmful code
- Impersonate, infringe, or defame others
- Exploit or reverse engineer any part of the Service
Violations may result in account suspension or permanent ban without notice. We may remove content or suspend accounts at our sole discretion.
5. WhatsApp Official (Cloud API) Terms
When using WhatsApp Official services, you agree to:
- Comply with Meta's Business Policy
- Respect the Commerce Policy
- Undergo Meta's business verification process
- Use only approved message templates outside the 24-hour messaging window
- Accept that Meta may limit or terminate access at their sole discretion
Weblix is not responsible for Meta's decisions, template rejections, or account blocks.
6. Fees, Billing & Payment Terms
- Pricing is listed on the MegaSend pricing page or your invoice
- Subscriptions auto-renew unless cancelled 30 days in advance
- One-time setup fees are non-refundable
- Template and usage fees are charged monthly in advance
- All payments are non-refundable
- Unpaid invoices past 30 days may result in service suspension
- Charges from third-party platforms (e.g., WhatsApp) are your responsibility
7. Ownership & Intellectual Property
- Weblix retains full ownership of the MegaSend platform and related IP
- You may not copy, reverse engineer, or resell any aspect of the platform
- You retain ownership of your data and content
- You grant us a royalty-free license to use your logo for promotional purposes unless opted out
8. Content Responsibility
You are solely responsible for:
- Any content, files, or messages sent using the Service
- Ensuring you have legal rights to transmit such data
We may remove content we find unlawful, harmful, or that violates policies of Weblix or WhatsApp.
9. Data Privacy
- We retain minimal necessary data (e.g., contact info, usage logs)
- Message content is not stored beyond delivery unless needed for support
- We follow applicable data laws, including GDPR and Israeli law
- Data is encrypted at rest and in transit
For more details, please review our Privacy Policy .
10. Suspension & Termination
We reserve the right to suspend or terminate your account for:
- Policy violations
- Non-payment over 30 days
- Excessive abuse reports or misuse of the system
You may cancel by email. Post-cancellation:
- Account data is deleted after 90 days
- You remain liable for any unpaid amounts
- No refunds for unused subscription time
11. Third-Party Platform Dependency
MegaSend relies on platforms like WhatsApp and Meta. We are not liable for their outages, policy changes, or account restrictions.
12. Limitations of Liability
To the maximum extent permitted by law, Weblix shall not be liable for:
- Indirect, special, punitive, or incidental damages
- Business interruption or loss of data/profits
- Enforcement actions or bans by WhatsApp or Meta
Our total liability will not exceed the amount paid to Weblix in the 12 months prior to the claim.
13. Service & Terms Modifications
We may update the platform, pricing, or these Terms of Service at any time. Notice will be sent via email or posted online. Continued use constitutes agreement.
14. Support Hours
Support is available at [email protected]
Hours: Sunday-Friday, 10:00-18:00 GMT+2
15. Governing Law
This Agreement is governed by the laws of the State of Wyoming, USA. Any disputes will be settled in the courts of Sheridan County, Wyoming.